Sennheiser Tourguide Wireless Transmitter SR 2020 D User Manual download pdf (Page 26)

Cleaning the SR 2020 D

 Before cleaning, disconnect the device from the mains.

 Only use a soft and dry cloth to clean the device.

If a problem occurs....

If a problem occurs that is not listed in the above table or if the problem cannot be solved with

the proposed solutions, please contact your local Sennheiser agent for assistance.

Liquids can damage the electronics of the transmitter!

Liquids entering the housing of the device can cause a short-circuit and damage

the electronics.

 Keep all liquids away from the device.

 Do not use any solvents or cleansing agents.

Problem Possible cause Possible remedy

No operation

indication on the

transmitter

No mains connection Check the mains unit and the connection to

the DC IN socket (see page 12)

Audio signal is

distorted

Transmitter sensitivity is

adjusted too high

Change the sensitivity of the microphone

input or line input (see page 19)

Select the source of the input signal

(see page 19)

Occasional drop outs

in the audio signal

Distance to the transmitter is

too great

Reduce the distance to the transmitter

Interference of unknown origin Set the transmitter and receiver to a

different channel (see page 17)

Interference is being received

from a second transmitter

Change the transmitters to different

channels (see page 17)

No radio waves on the

receiver display

Antenna is badly positioned Improve the position of the transmitting

antenna

Mount the antenna to the front of the rack

No RF signal:

transmitter and receiver are

not on the same channel

Set the transmitter and receiver to the same

channel (see page 17)

No RF signal:

transmission range is

exceeded

Reduce the distance between receiver and

transmitter

Improve the position of the transmitting

antenna

CAUTION!

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Sennheiser Tourguide Wireless Transmitter SR 2020 D User Manual Page 26

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