Sennheiser EVOLUTIONWIRELESS SKP 100 User Manual download pdf (Page 20)

If a problem occurs ...

If a problem occurs that is not listed in the above table or if the problem

cannot be solved with the proposed solutions, please contact your local

Sennheiser partner for assistance.

To find a Sennheiser partner in your country, search at

www.sennheiser.com under “Service & Support”.

Problem Possible cause Possible solution

Plug-on transmitter

cannot be operated,

“Locked” appears on

the display panel

Lock mode is

activated

Deactivate the lock mode

(see page 9).

No operation

indication

Batteries are flat or

accupack is flat

Replace the batteries or

recharge the accupack

(see page 7).

No RF signal at the

receiver

Plug-on trans-

mitter and receiver

are not on the

same channel

Set the plug-on trans-

mitter to the same channel

as the receiver.

Synchronize the plug-on

transmitter with the

receiver (see page 17).

Transmission range

is exceeded

Reduce the distance

between plug-on trans-

mitter and receiving

antennas.

RF signal is deacti-

vated (“RF Mute“)

Activate the RF signal

(see page 9).

Receiver is muted Cancel the muting on the

receiver (see the instruc-

tion manual of the

receiver).

RF signal available,

no audio signal,

“MUTE” appears on

the display panel

Plug-on trans-

mitter is muted

(MUTE)

Cancel the muting

(see page 9).

Receiver’s squelch

threshold is

adjusted too high

Reduce the squelch

threshold setting on the

receiver.

Plug-on trans-

mitter doesn’t

transmit a pilot

tone

Activate or deactivate the

pilot tone transmission

(see page 16).

Audio signal has a

high level of back-

ground noise or

audio signal is

distorted

Plug-on trans-

mitter’s sensitivity

is adjusted too

low/too high

Adjust the input sensi-

tivity (see page 13).

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Sennheiser EVOLUTIONWIRELESS SKP 100 User Manual Page 20

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