Sennheiser EW 500-935 G3 - FREQUENCY SHEETS Instruction Manual Page 24

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If a problem occurs ...
If a problem occurs ...
If a problem occurs that is not listed in the above table or if the problem
cannot be solved with the proposed solutions, please contact your local
Sennheiser partner for assistance.
To find a Sennheiser partner in your country, search at
www.sennheiser.com under “Service & Support”.
Problem Possible cause Possible solution
Radio micro-
phone cannot
be operated,
Locked
appears on the
display panel
Lock mode is activated Deactivate the lock mode
(see page 11).
No operation
indication
Batteries are flat or
accupack is flat
Replace the batteries or
recharge the accupack
(see page 9).
No RF signal at
the receiver
Radio microphone and
receiver are not on the
same channel
Synchronize the radio
microphone with the
receiver.
Set the radio microphone
to the same channel as the
receiver.
Radio microphone is out
of range
Check the squelch
threshold setting on
the receiver.
Reduce the distance
between radio micro-
phone and receiving
antenna.
Increase the transmission
power (see page 13).
RF signal is deactivated
(“RF Mute“)
Activate the RF signal
(see page 12).
RF signal
available,
no audio signal,
MUTE
appears on the
display panel
Receiver’s squelch
threshold is adjusted
too high
Reduce the squelch
threshold setting on
the receiver.
Radio microphone
doesn’t transmit a
pilot tone
Activate or deactivate the
pilot tone transmission
(see page 19).
Audio signal
has a high level
of background
noise / audio
signal is
distorted
Radio microphone’s
sensitivity is adjusted too
low/too high
Adjust the input sensi-
tivity (see page 16).
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